Refrigerator repair in Stafford, VA
Not cooling, leaking or icing up. We find the cause and keep your food safe.
Swift and Reliable
Straight answers
A fridge that stops cooling puts a clock on everything inside it. Usually the cause is a single part, such as a condenser fan, evaporator fan, defrost component, start relay or control board. We test those first, so you know what failed before we talk about fixing it.
We work on top-freezer, bottom-freezer, side-by-side and French door models, including ice makers and water dispensers. You get a straight answer on what’s wrong, what it costs and how long it takes.
If the problem is in the sealed system (the compressor and refrigerant lines), we’ll tell you plainly and help you decide whether it’s worth repairing.
Book a refrigerator repair
- Arrival windowWe text when we're 30 minutes out.
- A price before any work startsYou decide whether to go ahead.
Common problems
What goes wrong with a refrigerator, and what we check
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Fridge isn't cooling
What we check
We check the condenser coils and fan, the evaporator fan, the start relay and the compressor's current draw. Dirty coils and failed fans are the most common causes.
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Fridge is freezing the food
What we check
We test the thermistor, the air damper that meters cold air from the freezer, and the control board. A damper stuck open is a frequent cause.
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Water leaking on the floor
What we check
We check for a clogged defrost drain, a cracked drain pan and loose or split water lines to the ice maker and dispenser.
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Ice maker stopped making ice
What we check
We test the water inlet valve, the ice maker module and its thermostat, and check for a frozen fill tube or a clogged water filter.
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Clicking, buzzing or fan noise
What we check
Clicking every few minutes often points to a failing start relay or overload. Grinding or squealing usually means a worn evaporator or condenser fan motor.
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Fridge runs all the time
What we check
We check the door gaskets for leaks, the condenser coils for dust and the defrost system for frost buildup.
Straight answers
Is it worth fixing?
Most refrigerators last about 10 to 15 years. Fans, relays, thermistors, defrost parts and water valves are usually worth replacing at almost any age, because the rest of the fridge is still sound.
Sealed-system failures are different. A failed compressor, a refrigerant leak or a blocked line needs specialized work, and on an older or lower-cost fridge it can cost more than half the price of a comparable new one. When that’s the case, or the fridge is near the end of its typical life, replacing it usually makes more sense, and we’ll say so.
Brands we service
- Bosch
- Electrolux
- Frigidaire
- GE
- Kenmore
- KitchenAid
- LG
- Maytag
- Samsung
- Whirlpool
Don't see yours? Tell us the make and model when you book and we'll confirm before we come out.
How a visit works
From booking to a working refrigerator
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Book
Pick a time online or call. You get an arrival window and a text when we are 30 minutes out.
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Diagnose
We test the appliance, find what failed and give you a price before any work starts.
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Fix
We repair it on the spot when we have the part. If it has to be ordered, we tell you when we will be back.
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Covered by warranty
The parts we fit and the work we do are covered by our warranty.
Before we arriveMove anything you're worried about into a cooler, and clear the space in front of the fridge so we can pull it out. If the ice maker is part of the problem, leave the water on so we can test it.
What it costsOnce we know what failed, you get a price for the repair before any work starts.
FAQ
Refrigerator repair questions
Still have a question? Call (540) 922-7111
Why is my freezer cold but the fridge warm?
In most fridges, cold air is made in the freezer and blown into the fresh food side by the evaporator fan. If that fan has failed, or the evaporator coil is packed with frost from a defrost fault, the freezer stays cold while the fridge warms up.
Unplugging it for a day (with the food moved out) melts the frost and brings it back for a while, but the problem returns until the defrost part is replaced.
How long is food safe if my fridge stops working?
Keep the doors closed. Based on USDA guidance, a closed fridge holds a safe temperature for about 4 hours, and a full freezer for about 48 hours (about 24 if it’s half full).
After that, move perishables to a cooler with ice. Food that has been above 40°F for more than 2 hours should be thrown out.
Should I clean my condenser coils?
Yes. Dust and pet hair on the condenser coils make the compressor work harder and run longer. The coils usually sit behind the bottom front grille or on the back.
Unplug the fridge first, then use a coil brush or a vacuum attachment. Once a year is enough for most homes, more often if you have pets.
Related repairs
We fix these too
Freezer repair
Upright and chest freezers that won't freeze, frost up or won't stop running.
Dishwasher repair
Standing water, dirty dishes or a leak under the door. We find the fault and get it cleaning again.
Stove and range repair
Burners that won't light, won't heat or won't turn down. Gas and electric ranges and cooktops.
Something stopped working? We'll take a look.
Book online in a couple of minutes, or call and speak to the team.